Cookies Policy


AS BlueOrange Bank (hereinafter referred to as BlueOrange) uses cookies on its website www.blueorangebank.com. A cookie is a small text file stored by the website on your computer or mobile device when you visit.

Cookies are stored in your web browser’s (e.g. Internet Explorer, Chrome, Firefox, Opera) file storage folder on the visiting end-user’s device.

The next time that the same website is visited, the browser reads the cookie from its storage and sends information back to the website that provided the cookie initially. Cookies present no threat to the website visitor’s computer.

When visiting the www.blueorangebank.com website for the first time, a visitor is invited to choose which cookies they agree to be stored on their device and used further in accordance with this cookies policy. At any time the user is entitled to revoke their choice by visiting this page and changing the cookies settings. 

How do we use the cookies? 

Our website uses cookies to simplify user interactions. Information received through cookies generally does not identify you as a particular person and allows to provide a personalized experience in your interactions with the website, such as saving your choice of language, so that next time you don’t have to choose it again, etc. Cookies allow our servers to recognise your preferences when you access a page, automatically adjusting the content to suit your needs. Cookies help us find out what our visitors want to see. They also provide us with anonymous usage statistics to evaluate and improve website performance.

BlueOrange uses the following types of cookies in order to improve the functionality of www.blueorangebank.com and simplify its usage:

• session cookies – temporary cookies deleted when you close your browser. Session cookies allow the website to remember your selections on a previous page, so that you never have to re-enter information;

• persistent cookies – these cookies are saved on the visiting end-user’s device with a randomly-generated number after leaving the BlueOrange website. They remain in use until they expire or are deleted intentionally (depending on the period of time for which they are programmed to persist). They can be used to identify whether you are a frequent user to our website, adapt our content to you, or collect anonymous statistics;

• first-party cookies, or tracking cookies – cookies stored by the exact website that the user visits. It allows the website to assign a unique identifier to the user, saving the cookie in the user’s browser or device storage, tracking the user’s journey within the website;

• third-party cookies – BlueOrange relies on cookies provided by third parties, such as Google, to serve ads and optimise marketing communications. Third party advertisers use cookies stored on an end-user’s device in order to evaluate the effectiveness of their ads and adapt the content of current ads to better suit the user. Information collected by third party advertisers may include such data as IP-address based geographic location.

Below is the list of all cookie file groups used on the BlueOrange’s website. When you start using our website, you can choose which group of cookies you allow to use. Changes can also be made while using the website – you can always modify your previous choices. To do this, click on the “Edit cookie settings” button and enable/disable the necessary group of cookies. Please note that mandatory cookies cannot be rejected, because the website’s full use is not possible without them.

BlueOrange webpage cookies used

Mandatory cookies

These cookies are necessary for the website’s functioning and cannot be disabled on our systems. They will remember your choice regarding the language of the page and control that no unwanted cookies are installed. Also, these cookies allow to communicate with the Bank’s representative in the live chat window.

Cookie file groupCookieTermUse of the cookies in the group
BlueOrange Cookies
Bank.Lang.Cookie
Bank.Consent.Cookie
36 months
12 months
Saves the user-selected language
Saves user preferences for other cookies
Google Tag Manager _dc_gtm_UA-13046923-4During a sessionProvides disabling and enabling of all optional cookies 
JivoChat
jv_close_time_XXXXXXXXXX
jv_enters_ts_XXXXXXXXXX
jv_invitation_time_XXXXXXXXXX
jv_mframe_protected_XXXXXXXXXX
jv_pages_count_XXXXXXXXXX
jv_visits_count_XXXXXXXXXX
jv_refer_XXXXXXXXXX
jv_store_XXXXXXXXXX_app
jv_store_XXXXXXXXXX_client
jv_store_XXXXXXXXXX_position
jv_store_cdn_resolve_time
During a session
During a session
During a session
During a session
Durinbg a session
1 year
During a session
Unlimited
Unlimited
Unlimited
Unlimited
Ensures operation of the live chat window


Statistical cookies 

These cookies allow us to collect statistics of page visits and their sources so that we can measure and improve the performance of our website. All information collected through cookies is anonymous and does not collect any personal information. 

Cookie file groupCookieTermUse of the cookies in the group
Google Analytics 
_ga
_gid
_gat
2 years
During a session
During a session
Assigns each user a unique ID, which then is used to summarise the page usage data
Yandex Metrica 
ys
_ym_isad
_ym_uid
_ym_visorc_XXXXXXXX
_ymXXXXXXX_lastHit
yp
During a session
20 hours 
720 days
30 minutes 
Unlimited
10 years

Assigns each user a unique ID, which is used to summarise the page usage data. 

Collection of information on the use of the Bank's website (mouse movements, page scrolling) for further download.


Advertising cookies

These cookies are placed by our advertising partners. They can use them to evaluate your interests and user profile, and display relevant ads on other websites. These cookies work based on data about your browser and device, not on your private data.

Cookie groupCookieTermUse of the cookies in the group
Google / DoubleClick
DSID
IDE 
1P_JAR
18 months
12 months
From session to 6 months
Third-party cookies, which allow you to personalise advertising in different services, for example, show the ad on the topic based on the analysis of websites you have browsed before. 
Facebook

fr
90 days

Encrypted Facebook user and browser identifiers to be recognized during the visit to the Bank's website and then used for information and advertising purposes.  


Monitoring and deleting cookies

In addition to cookies used on the BlueOrange website, some of the cookies on the end-user’s device may be deployed by a third party not associated with BlueOrange. Such cookies are called “third-party” cookies and they are outside our control. To learn more about them, visit the website of the relevant third party. You can keep track of these cookies on your device and delete them if you wish. To find out more, please go to aboutcookies.org. You can delete all cookies from your computer or mobile device, and most modern browsers can be configured to block new cookies.


Updates

In case of any changes (such as starting to use new cookies), the website visitor will be invited to review the information on the cookies once again and to choose which cookies they agree or disagree to be used.