Remote identification 

Remote identification


During the process of personal identification, the bank verifies the identity of an individual. The identification can be carried out on-site, electronically, or remotely. After successful identification, the bank can open an account or offer other services to the client, as well as execute client orders.

• On-site identification takes place when the client meets with the bank representative in person, and presents his/her personal identification document (passport or ID card).

• Electronic identification is carried out in accordance with the “Law on Electronic Identification of Natural Persons” by using the electronic identification means provided for by VAS “Latvijas Valsts radio un televīzijas centrs” (LVRTC): eID card, eParaksts card, eParaksts+ card, and eParaksts (mobile) (www.eparaksts.lv). Electronic identification is as one of the types of remote identification.

• Remote identification is carried out by using certain technological solutions: video identification or secure electronic signature, or other technological means, and is used instead of the client’s personal meeting with the bank representative. For remote identification of its clients, BlueOrange Bank uses the “Video identification”, “Electronic signature” or “1st Payment” methods. For more information about these types of identification and how to use them, please read here.

At present, remote identification is available to the following clients:

New clients – natural persons:

natural persons in Latvia and outside Latvia – holders of a passport of the Republic of Latvia (citizens and non-citizens);

natural persons who are residents of the EEA, Switzerland or the UK, including persons who have a temporary (at least 6 months) or permanent residence permit issued in the EEA countries, Switzerland or the UK.

New clients – legal entities:

Enterprises registered in Latvia, Switzerland, the UK, the EU or the EEA, if their authorised persons are residents of Latvia, the EU, the EEA or the OECD.

New clients – natural persons who want to use BlueOrange Deposit services only:

natural persons who are residents of the European Union.

New affiliates of existing clients of BlueOrange Bank:

a natural person who is a new authorised representative/corporate card user of an existing legal entity client and is a resident of Latvia, the EU, the EEA or the OECD. The enterprise must be registered in Latvia, Switzerland, the UK, the EU or the EEA.

a natural person who holds an additional card of an existing natural person client and is a resident of Latvia, the EU, the EEA or the OECD.

What services are available to remotely identified clients?

To clients – legal entities whose country of registration is Latvia, whose authorised representative(s) and beneficial owner(s) is/are resident(s) of Latvia, and whose authorised representative(s) is/are remotely identified using the “Video identification + e-signature” method, all banking services are available without restrictions.

To clients – legal entities whose country of registration is Latvia, whose authorised representative(s) and beneficial owner(s) is/are resident(s) of Latvia, and whose authorised representative(s) is/are remotely identified using the “Video identification” or “e-signature” method, the following banking services are available:

Temporary Account (for newly established entities) or

Current Account / outgoing payments with a turnover up to EUR 300,000 per month;

All other banking services within the specified limit.

If a client wants to use all banking services without restrictions, he/she needs to make a payment from an account opened for the enterprise in another credit institution in the EEA, Switzerland or the UK (the payment must contain the following information: the client’s name, registration number).

To clients – legal entities whose country of registration is one of the EEA countries, or the UK, or Switzerland, whose authorised representative(s) and beneficial owner(s) is/are resident(s) of the EEA or the OECD, and whose authorised representative(s) is/are remotely identified using the “Video identification” or “e-signature” method, the following banking services are available:

Temporary Account (for newly established entities) or

Current Account / outgoing payments with a turnover up to EUR 300,000 per month;

All other banking services within the specified limit.

If a client wants to use all banking services without restrictions, he/she needs to make a payment from an account opened for the enterprise in another credit institution in the EEA, Switzerland or the UK (the payment must contain the following information: the client’s name, registration number).

Types of remote identification methods used by BlueOrange Bank

These remote identification methods are a combination of two mandatory steps that the client and the bank must perform in order to successfully complete the identification.

By combining the identification methods, the bank can offer a wider range of services used or reduce the restrictions imposed. 

This type of remote identification means that the client makes a single payment to the new account at BlueOrange Bank from his/her account opened at another credit institution in the EEA, Switzerland or the UK, or EU licensed payment institution. The purpose of payment must specify the client’s name, surname, personal identity number or date of birth. If the first payment is made from the client’s payment institution, the account payment must additionally include the unique client identification number assigned by the payment institution.

Related matters

Of course!  You can fill-in the questionnaire in the Client Cabinet and then visit our Client Service Centre in Riga, 2 Jekaba Street, where the bank representative will carry out your personal identification and you will have access to a full range of banking services without any restrictions.