Frequently asked questions (FAQ)

Frequently Asked Questions

About bank

BlueOrange is a bank. Its registered name is AS BlueOrange Bank. 

The bank has been using the new BlueOrange brand since January 2017.

The bank operates in accordance with the applicable legislation of the Republic of Latvia and is regulated by the Financial and Capital Market Commission (FCMC).

The bank was established on 22 June 2001.

BlueOrange is one of the top 10 banks in Latvia. To find out more about the bank and its history, please visit our About Us page.

Bank is headquartered in Riga, Latvia. Detailed contact information is available here.

The bank's ATMS are situated in Riga only. You can find precise locations here (in Latvian).

Currently, the bank employs 214 people.

The bank’s operations are subject to the applicable legislation of the Republic of Latvia and are supervised by the RL Financial and Capital Market Commission (FCMC).

BlueOrange is a member of the Association of Latvian Commercial Banks (ALCB). The ALCB is part of the European Banking Federation (EBF). For more information, please visit the ALCB website

As a bank registered in Latvia, BlueOrange is subject to the national laws and regulations of Latvia, including the Deposit Guarantee Law.

The law specifies that, regardless of the date on which funds are deposited, the guaranteed compensation per depositor for funds deposited with a bank in Latvia is equal to the amount of their guaranteed deposit, but no more than EUR 100,000. To find out more about the regulations that apply to the bank, please visit the Regulations section on our website. 

The bank operates within the SWIFT system with the code CBBRLV22. 

Important information about payment cards

Information about what to do in case of loss or theft of a card, safety rules for using a card, unlocking or changing a PIN code, as well as functions with a card that are available in the Internet Bank can be found on the Payment cards page in the Banking services section above.

** Free-of-charge cash withdrawal totalling up to EUR 500.00 at any ATM in Latvia and worldwide (including BlueOrange ATMs) is accounted for a certain period (calendar month), where the transaction fee is reserved at the time of the transaction, but then cancelled at the time of write-off of the transaction.

As soon as the total amount of cash withdrawals in ATMs exceeds EUR 500.01, the transaction fee is reserved and deducted in accordance with the bank’s applicable pricelist.

The total amount of free-of-charge ATM cash withdrawal is accounted per calendar month based on the date of the transaction at the ATM.

** These rules apply only to EU customers.

Open an Account

We need to meet you in person in order to sign the documents and perform identification. If you are unable to come to our head office in Riga, we can have one of our agents meet with you outside Latvia.

Yes, our bank opens accounts for clients internationally.

You will need to fill out a current account application and provide an identification document (such as a passport or ID card) and a set of legal documents regarding your business.

The Bank’s policies do not allow account opening for companies registered in Panama, Belize, BVI, Seychelles or the Marshall Islands.

Yes, the bank offers account opening for companies registered in the British Isles.

Internet Bank

Please get in touch with your private banker.

The fee will depend on the payment priority (Standard, Urgent, Express) and payer allocation (BEN, SHA, OUR).